Frequently asked questions

What is the expected delivery time?

Delivery time varies upon origin, destination, and the carrier’s schedule. All States AutoTransport representatives are skilled to provide accurate pick up and delivery times, when possible, however these dates are not guaranteed. Once a carrier is assigned we may provide an estimated pick up and delivery date in order to accommodate customer planning. We make every effort to expedite your vehicle’s safe delivery.

Who needs to be present when you pick up or upon delivery of my vehicle?

An authorized person must be present at the time of pick up and delivery, if you are not available. Please note, most auto transport companies are paid for upon delivery, you will need to provide your contact person with the necessary form of payment.
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