Frequently asked questions

What forms of payment are accepted?

We accept Amex, VISA, Master Card, Discover, money orders, electronic transfer, or checks (If, received and cleared before delivery) for the initial deposit. The remaining balance will be paid upon delivery by cash, cashiers check or postal money order. Full prepayments may be accepted providing that it is arranged in advance and will require an additional fee.

Why is my credit card information needed in advance?

In order to expedite the process it is necessary to have a credit card on file, in good faith. This will ensure the best service with auto transport companies. There are no cancellation fees and you will NOT be charged if we are not able to find an auto transport company that satisfies your needs. Also keep in mind that we do not charge you anything until we assign your vehicle to a carrier servicing your route.

Are there any hidden fees?

NO, there are no hidden fees. Your personal estimate will include the fuel surcharge, tolls, door-to-door shipping, as well as insurance coverage. If your vehicle is not running or is oversized, we require that you inform us prior to scheduling the auto transport so we may provide an accurate estimate.
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